Custos Pet Carrier

Case Study


Project Overview

As part of my final project, I decided to focus on the need for pet safety in emergency relief scenarios. I noticed that pets are often overlooked or inadequately accommodated during crises.

Custos aims to address this by creating an expandable and versatile pet carrier equipped with essential supplies, designed specifically for emergency responders to safely rescue and care for pets in need.

Context

Class - Unfolding Nature and Form
September - December 2023
6 Weeks

Skills

User Research, Product Fabrication, Pattern Creation, Sewing and Construction

Creating a smarter way to rescue, protect, and care for pets in emergencies.

Research

Context

In the face of increasing disasters caused by climate change, there is a growing need for specialized pet emergency products that can help first responders in rescuing, evacuating, and caring for pets in emergency situations.



Many existing pet carriers lack the necessary features to facilitate swift rescue and transport, often leading to delays in response times and increased stress for animals.

New data released by the ASPCA confirms that 83% of current pet owners reported living in a community threatened by natural disasters.

User Research

To better understand the needs of both pet owners, I conducted user surveys involving 17 pet owners. The survey results provided valuable insights into the pain points and key features necessary for a pet emergency carrier kit:

17 Pet Owners

- 9 College Students
- 7 Others

How?

For this project, the user surveys were conducted using a combination of online questionnaires and in-person interviews to gather detailed, actionable insights.

Key Insights


- 92% of pet owners expressed that they felt unprepared to evacuate their pets quickly during emergencies, indicating a need for efficient solutions.

- Owners of different-sized pets indicated that a one-size-fits-all approach would not work, so I looked to expandable designs.

- Pet owners favored a carrier that combines both transport and essential supplies.

Design Opportunities

Based on the insights gathered from the user research, several design opportunities emerged that could significantly enhance the effectiveness of this project.

Expandable Design

A carrier that can expand or contract can ensure flexibility for different sized pets.

Ease of Access

By focusing on one-handed operation mechanisms, such as quick-release clasps or zippers, it make it easier for owners to access necessary supplies.

Community Engagement

Rather than individual use, engaging with local emergency services and rescue organizations will foster a collaborative approach to pet safety.

Process

Moodboard

My design process began with a thorough ideation phase. I started by creating a moodboard filled with inspiration drawn from nature, innovative product designs, and emergency equipment in existence.

Form Exploration

Taking inspiration from nature, I studied various natural forms to influence my design because nature offers elegant and efficient solutions to complex problems. The organic forms, adaptability, and resilience found in natural structures served as a guiding principle in my design process.

Fabrication

Taking a short trip to our local fabric store, I gathered all the fabrics and hardware needed for this design project.

I explored new materials during the process, incorporating ones I hadn't worked with before, such as:
- Grommets
- Zippers
- Buckles/Clasps
- Drawstrings

Unfortunately, some needles had broken along the way...

Final Designs

Custos Pet Carrier

The emergency carrier is designed to serve as a reliable and adaptable solution for evacuation situations in time of emergency.

First Aid Materials

First Aid Materials provided in each carrier for pets in place for injuries and emergencies. The compact kit includes essential supplies such as bandages, adhesive tape, antiseptic wipes, and other medical necessities tailored for pets.

Adaptability and Expandability

The expandable fabric of the carrier is essential for accommodating pets of different sizes during emergency situations. The adaptable design ensures comfort and security for small and large pets promoting versatility in rescue operations.

User Testing

As part of my research, I observed people walking their pets in urban settings and asked to test the carrier with different pets. I focused on varying sizes, breeds, and behaviors, while noting challenges like busy streets and sudden pet movements.

These real-world tests gave me valuable insights into how adaptable the carrier needed to be.

Reflections

Key Learnings

Adaptability is Crucial

Designing a versatile carrier that can accommodate various pet sizes and behaviors is essential for effective use in emergency situations.

User-Centered Design

Direct feedback from pet owners was invaluable in shaping the functionality, ensuring the carrier meets real-world needs.

Material Selection Matters

Selecting lightweight, durable, and waterproof materials was crucial for ensuring adaptability in various disaster relief scenarios.

Amelia Haake 2025